On August 19th our main NY data center failed an automated consistency check and went into read-only mode. Posting was possible via an alternative data center.
It took unfortunately a couple of hours for the main system to be writeable again. As a reaction to this we are revising our internal policies right now. This process is currently under way and should be completed shortly.
We promise 100% uptime to our clients. Payments for the entire month of August for our NY clients has been optional. Please get in touch should we need to adjust your invoice.