During January no service interruptions or problems got in the way of our customers success.
Just like in 2013.
During January our software team pushed 107 updates into the running system.
As usual these improvements range from cosmetics to exciting new capabilities
and features.
INTERDUBS was running smoothly in all three data centers in December.
Looking at our growth and service records we are very happy with 2013.
In the full year there were no issues with the core services and only
two brief events caused by third parties impacted a small subset of our clients.
In both cases we were able to change operations / vendors so that future appearances
can be ruled out.
2013 exceeded our expectations, and we are looking forward to continue on this path.
We are aware that our success is entirely based on the quality of the relationship that
we enjoy with our clients. We are very thankful to be associated with such an awesome
group of collaborators.
As we are closing in on the 7 million file mark things ran smoothly in all data centers during November.
We extended the INTERUBS API functionality considerably.
None of the three INTERDUBS data centers experienced any problems in the October.
Uptime was 100%
Utilization reached 40% during peak times in our NY data center.
Per our internal policies this level of system use triggers an upgrade cycle of our resources.
We have installed new hardware that is currently being tested and should get deployed in the near future.
INTERDUBS runs update number 4,097 today.
Everything was working perfect in September 2013.
Currently we are running INTERDUBS update number 4,059.
The fact that there were no outages or glitches in September makes us especially happy since we did perform allot of restructuring work under the hood. It is always nice if these things go so smoothly that they do not impact daily operations.
All systems worked perfectly in August.
No outages – no glitches.
This is remarkable since we upgraded our network capacity again. The new gear appears to be working well and the transition was seamless.
As a general use we upgrade parts of the system if we peak use go above 25% of its total capacity.
Running things with this kind of over capacity ensures that no part of the system can become a bottleneck.
Things ran perfectly smooth in our three data center locations in July.
Unfortunately a DNS issue with our past DNS provider Network Solutions impacted services in the early morning hours of July 17th.
We since then have executed the change over to a new DNS provider that has a better track record in terms of reliability and performance.
The recently upgraded west coast data center met expectations in all, and exceeded them in many aspects.
Systems were running smoothly and without interruption in June.
During the Memorial Day weekend we upgraded our west coast data center.
Small details aside – which we were able to address on Saturday and Sunday – the migration has been a full success.
We are particularly excited about the possibilities that those new systems will give us in the future.
Things were running smoothly in all data centers in April.
Between 10:00 and 10:05am on April 19th some clients had troubles reaching the west coast data center. The reason was a failed configuration change. We have updated our internal methodologies for these kind of changes to ensure that they will no longer be able to impact our clients.
