We upgraded our core capacities in March. The transition went smoothly. A couple of isolated service interruptions happened around 3am on Sunday March 12. Due to the time of day there were little client interactions.
The upgrade allows us to implement much needed capacity extensions in the near future.
There were no issues in February.
INTERDUBS ran flawlessly in January 2017. Which is our way of dealing with a world that seems to rather dented in some aspects right now. We continue to believe in openness, good work, honesty. Regardless of what surrounds us.
On December 7th our west coast data center experienced a brief network outage.
We have since then restructured our services to prevent future events with similar causes.
Apart from that things ran smoothly during the last month of 2016.
On November 22nd an upstream network vendor had some issues with their equipment. Unfortunately this impacted some of our clients using the www data center between 8:30 and 9:10 pacific.
We are working with this vendor so that future occurrences of this issue can be prevented.
Otherwise things worked smoothly in November.
On October 28 2016 a failure in network equipment by a upstream provider caused reachability issues for some of our clients. After 35 minutes the issue got resolved at 9:25am PDT. We are reviewing our policies to identify potential automatic remedies to avoid issues like this in the future.
Aside from this, all system worked normal and within specifications.
For the month of September two issues are worth noting:
As mentioned in an earlier post there was a network event that caused brief connectivity issues for some clients during a 20 minute time window. The cause for this issue has been addressed.
Unrelated to this is the second one:
Since its inception INTERDUBS has been a steadily increased use and growth. We plan accordingly and add capacity as it is needed. During September growth was sudden during a couple of days so that the system got closer to the limits than usual.
For some clients this meant slower than usual page response times. We took steps to mitigate this effect and are happy with the results we are seeing after we stepped up our expansion efforts. We also started to work on a process that will allow us to scale much more quickly and efficiently around the needs of our growing customer base.